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This is an extremely worrying time for everyone and the health and well-being of our customers and staff is very important to us. We want to reassure all our customers that we are doing all we can to minimise risk and disruption.

To help combat the spread of COVID-19, we have been putting precautionary safety measures in place, including:

  • Educating our staff on prevention
  • Emphasizing frequent and proper hand washing
  • We have equipped our premises and all vehicles with sanitisers and are continuing to undertake additional cleaning procedures.

All customer facing staff are ensuring they use sanitisers before and after their visit to our customers and we would ask all customers to ensure that they are doing the same. If anybody in your household has symptoms or is self-isolating please ensure that we are informed so that we can take extra precautions and/or take consideration as to whether it is sensible to continue.

We are monitoring official guidance from the UK Government and Public Health England carefully and will continue to update our website and social media as required.

About the author

Emma Knowles

What our customers say

What our customers say

Everyone I dealt with was friendly and couldn’t do enough to make sure our move went smoothly

All staff were courteous and helpful, nothing was too much trouble. They helped make the move as stress free as possible.

Staff are polite and very professional. I have used them three times now and my next move will definitely be with them again

Very professional service from start to end. Friendly, helpful team.

I definitely made the right choice in choosing Stephens

This is the second time we have used Stephens and on both occasions they have been excellent. I would highly recommend them

They really helped to alleviate the stress of the day. Staff in the office and warehouse very helpful and pleasant.

Stephens are a professional outfit that we have used on all our house moves over the years

Stephens were very helpful during our move

I found Stephens Removals to be the best of the best.

the movers were polite and efficient and the job was completed as agreed.

 The team of 3 men who actually moved us could not have been better - so efficient, capable and fun - it actually made the move less stressful as they were so positive!

I was very happy with the service, they were very polite and they got the job done. Thank you

The service was excellent I could fault nothing. You should all score 11 out of 10.

The removal staff were very friendly, very careful with our things. But most of all they were good fun and made our moving day very special.

I have already recommended you to several people in the local area

The whole process was very quick, well managed, efficient and staff very polite

Stephens removal are excellent. I would highly recommend them.

All the Covid Procedures felt very safe, from start to finish

This is the second time we have used Stephens for a family move in a year. Would always recommend them as they are a good local company.

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by The Furniture and Home Improvements Ombudsman

Furniture & Home Improvement

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